Special Arrangements for Experiential Programme(s) (Dark Tour) Participants with Special Needs

Dialogue Experience offers a uniquely designed environment for participants to explore with senses other than their eyesight. It is our biggest concern that all participants experience darkness in a controlled and safe setting, we strongly recommend that all participants will comply with our rules and safety regulations state below:

The physically disabled

*Companion Ratio Tours arrangement
Wheelchair users
MUST use the wheelchair provided by Dialogue Experience
1:1 1 for every 60-minute tour
Cane/ Walking aid users
For participant who uses their own aid, the equipment
MUST BE one with single contacting point with the floor
7:1 Each tour limited to 1
People with missing upper limb(s) and difficulties feeling with hands 7:1 Each tour limited to 1

The hearing disabled

*Companion Ratio Tours arrangement
Hearing impaired
He/She MUST BE accompanied by a qualified sign language interpreter.
We highly recommend the sign language interpreter to try the Experiential Programme(s) (Dark Tour) in advanced in order to avoid influencing their ability on interpreting. In case the interpreter must leave the Experiential Programme(s) (Dark Tour) with any reason, the paired hearing disabled participants will be informed to leave together.
1:1 Each tour limited to 4 persons with 4 companions
People with difficulties in hearing, hearing defect or audiphones users 1:1 Each tour limited to 4 persons with 4 companions;
If no companion, each tour will be limited to 1

The intellectually disabled

*Companion Ratio Tours arrangement
Mild intellectual disabilities 1:1 Each tour limited to 4 persons with 4 companions
Moderate intellectual disabilities 1:1 Each tour limited to 1 person with 1 companion

Mentally illness

*Companion Ratio Tours arrangement
Autism 1:1 Each tour limited to 4 persons with 4 companions
Emotional disorder 7:1 Each tour limited to 7 persons with 1 companion
Attention deficit hyperactivity disorder (ADHD) 7:1 Each tour limited to 7 persons with 1 companion

Others

In order to provide the best experience and ensure the safety of all participants, persons with symptoms of hallucinations or auditory hallucinations, Schizophrenia or Multiple Personality Disorder are not suitable to participate in the Experiential Programme(s) (Dark Tour).

Persons with following conditions are also not suitable to participate in Experiential Programme(s) (Dark Tour):
i. Persons who are under the influence of alcohol;
ii. Persons who are under the influence of drugs;
iii. Persons who are unable to control their emotions.
iv. Persons who are not about to response to the tour guide in the Experiential Programme(s) (Dark Tour).

We regard the safety of all participants of utmost important, therefore cooperation from all participants is essential, prior notification from participants is required for our better arrangement. We reserve the right to terminate the Experiential Programme(s) / Dark Tour / any activity in the Dark, without compensation if the behaviors of participants are considered by the staff of Dialogue-Experience such acts may constitute threat harmfulness or adverse effect to himself/herself, other participants or our staff.

The “Companion” shall not be a person in need of any special arrangement for himself / herself for the experiential Programme(s) / Dark Tour.

In the event there is any discrepancy between the Chinese version and English version of this document, the English one prevails.